Effective Communication Techniques

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About Course

???? Learner Guide: Effective Communication Techniques

Clear and effective communication is a fundamental skill for successful management. This course enhances managers’ ability to communicate with their teams, peers, and senior management. Through practical exercises, learners will improve their verbal and written communication skills, learn to tailor messages to different audiences, and practice active listening for better mutual understanding.

SAQA US ID: 12433 | NQF Level: 5 | Credits: 8 | Course Duration: 2 days

What Will You Learn?

  • Use a range of communication techniques (oral and written) effectively in various workplace scenarios
  • Adapt communication styles to suit different audiences and contexts
  • Improve active listening and clarity in delivering messages to enhance team collaboration

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